Terms of use

The website www.geraldcharles.com (the “Website”) is provided by Gerald Charles SA, having its registered office in Lugano, Via Nassa 62, CHE-431.656.687 (“Gerald Charles” or the “Company”).

If you have any questions or requests regarding the Website and its use, you can always contact Gerald Charles at e-mail [marketing@geraldcharles.com], and telephone number [+41 (0) 91 682 0242].

Use of the Website is subject to the terms of use expounded hereafter (“Terms of Use”). Gerald Charles is entitled to revise these terms of use at any time, by updating the “terms of use” section. The revised terms take effect at the date when they are posted on this section.

Your use of the Website implies that you accept the Terms of Use, therefore, before using the Website, you must read the Terms of Use carefully.

Gerald Charles uses the Website to display the catalog of Gerald Charles branded products that are for sale therein (the “Products”), as well as to provide customers with assistance and support in connection with their purchases, enabling them to learn more about the products and brand values.

For all information on the terms of pre-order applicable to the pre-order of Products through the Website you may refer to the Gerald Charles Terms of Pre-order available here.

For all information on the terms of sale applicable to the purchase of Products through the Website you may refer to the Gerald Charles Terms of Sale available here.

In order to use the Website and the features present on it, you may access your account through the private area on the Website or proceed to browse as a guest, without creating an account.

You can create an account:(i) when completing and sending the form for the account creation request; (ii) when placing an order, by checking the box "Create an account?"; (ii) after a purchase, when accessing after-sales services (i.e. warranty extension and watch’s repair requests).

Gerald Charles may suspend a user’s account at any time and without notice it reasonably believes that where: (i) the user is using the account in violation of the Terms of Use, (ii) a third party is using the account without the user’s consent, or (iii) it is necessary to suspend the account for security or Website maintenance purposes.

You may cancel your membership and registration with the Website at any time via the private area of the Website.

The Website contains the description and, where available, the essential features of the Products, together with one or more photographs in digital format. Although we take measures to ensure that the photographs shown on the Website are faithful to the original products, the images and colors of the products displayed on the Website may not be perfectly representative of the actual characteristics of the products because of the browser and/or devices used to access the Website. Gerald Charles is not, therefore, responsible for any inconsistency in the graphic representations of the Products shown on the Website when due to the aforementioned technical reasons.

Using and browsing the Website are activities performed under your sole responsibility and Gerald Charles shall not be liable in any way for the incorrect use of the Website, nor for any damage to your device or loss of data as a result of browsing the Website.

Gerald Charles may modify, delete and/or update the contents on the Website at any time.

Therefore, Gerald Charles shall not be liable for any damages deriving from inaccessibility or disruption of the Website, content deletion, problems related to the Internet network, providers or telephone and/or Internet connections, unauthorized access, data alteration, failure and/or malfunction of electronic devices.

Gerald Charles has, also, adopted all precautions to ensure that the information on the Website are correct, complete, and updated. However, Gerald Charles does not guarantee the accuracy and completeness of the content posted on the Website, except as otherwise provided by law. Should you find an error in the information on the Website or realize that such information is not duly updated, please report it to Gerald Charles by sending the relevant notice to the contact details above.

You may use the Website and any Gerald Charles content solely for your own personal, non-commercial use that is in any case fully compliant with the Terms of Use and all applicable laws.

You acknowledge and agree that you cannot, nor can you allow third parties, or assist third parties in:

(i) copying, reproducing, publishing, transmitting, distributing, uploading, publicly displaying, encoding, translating, modifying the Website or any of its contents, creating derivative works from the Website, selling, licensing, or otherwise distributing, in whole or in part, the Website, such as through mirroring, framing, or linking mechanisms that refer in any way to third-party computers, servers, or sites;

(ii) access or use the Website for any commercial purpose, including any advertising or revenue generating activity of an advertising nature on your and/or third-party sites, platforms or telematic spaces;

(iii) use any automatic or manual process designed to access, acquire, consult, copy, interrogate or monitor the Website, and/or to reproduce in any way the structure or appearance of the and/or to circumvent any copy-protection device, to take possession of or attempt to take possession of any material, document or information made available other than for that purpose on the Website, such as deep-linking, page-scraping, robot or spider mechanisms;

(iv) accessing or attempting to access any part, section or feature of the Website, as well as any other system or network connected to the Website or any of Gerald Charles’ servers that you are not permitted to access, through hacking, password mining or any other illicit technology or means;

(v) verify or test the vulnerability of the Website or any other computer or computer network connected to the Website;

(vi) violate the protection, security or authentication measures on the Website;

(vii) engage in reverse look-up, tracking or attempted tracking of any information about

other users, visitors to the Website or any other customers, or similar activities;

(viii) exploit or use the Website, Gerald Charles content or any service or information made available or offered by or through the Website for any purpose that is unlawful or not permitted by the Terms of Use;

(ix) engage in any activity that places an unreasonable or disproportionate load on the infrastructure of the Website or any system or network connected to the Website;

(x) use any device, software, mechanism or other technology likely to interfere or attempt to interfere with the proper working of the Website, with any operation that the Website is performing, or with the use of the Website by any person.

The Website and any of its content (such as, without limitation, works, images, photographs, sounds and videos, documents, drawings, pictures, logos, web pages, graphics, colors, patterns, tools, characters, design, and in general the look&feel of the Website, as well as diagrams, layouts, functions and software) and any other material, whatever their format, posted on the Website are protected by copyright law.

Gerald Charles is the exclusive owner of all trademarks and distinctive signs displayed on

the Website. It is strictly forbidden to reproduce, in whole or in part, in whatever form, modify, alter or otherwise use the Website contents and Gerald Charles’ intellectual property rights insisting thereof without Gerald Charles’ express written consent.

The information provided on the Website is exclusively for your personal use. You may download or print the material found on this Website exclusively for non-commercial purposes, provided you do not change any copyright, trademark or other notifications of property.

The domain name <geraldcharles.com>, as well as any variations thereof and any subdomains, is the sole property of Gerald Charles. You may not, even indirectly, use these domain names without the express written consent of the Company.

The Website may contain links to other sites operated by third parties that are unrelated to Gerald Charles. The fact of including these sites does not imply Gerald Charles's approval of the content of these sites. Connections to these sites may be established at your own risk.

You should carefully read the terms of use of the third-party sites you visit and their privacy policies, as these Terms of Use refer only to the Website.

It will be possible to activate on third party sites links redirecting to the Website, only if Gerald Charles has given its prior written consent. The request to obtain such authorization can be sent to Gerald Charles at the contact details indicated above. In the event of unauthorized activations of links to the Website on third-party sites, Gerald Charles reserves the right to take any action for the immediate deactivation of the unauthorized links and for compensation for any damages. Posting hypertext links (such as deep frames and deep links) to the Website or using unauthorized meta-tags is in any cases forbidden.

Gerald Charles hereby undertakes to protect the personal information provided by visitors to its Website. The personal data are provided by visitors in full knowledge of this fact.

Personal data collected by Gerald Charles will only be processed in accordance with the privacy policy available here.

These Terms of Use and any disputes relating to this agreement shall be governed by Swiss law and shall be the exclusive jurisdiction of the Court of Lugano.

Terms of Use updated on [24-06-2024]